Festive opening times and service changes
Check opening times and arrangements for our services over the Christmas and New Year period.
Sign up for garden waste collections, or find out how else to manage your garden waste.
We will start collecting garden waste from March 2025. This is an optional, paid for service, which will run from March to November each year. You can choose to sign up again each year after this.
This service costs £40 a year for each bin permit, or £20 if you get means-tested Council Tax Reduction. You can pay for more bin permits if you think you'll need extra. We'll send you a new brown bin to go with each permit you order. You will be asked to follow the instructions that come with your permit and stick it to the side of your bin.
Sign up for our garden waste service
If you signed up before 30 November, your collections will start in March 2025.
If you sign up between 1 December 2024 and 31 March 2025, your collections will start in June 2025.
Email gardenwaste@dumgal.gov.uk to cancel the service.
You can cancel the service and get a refund up to 14 days after you've signed up. After 14 days you will not be able to get a refund.
We'll collect your garden waste bin every two weeks, in the same way we collect your rubbish and recycling bins from the kerbside. All garden waste bins will be one size, 240ltr and you will not be able to request a different size. We'll tell you when your bins will be collected.
Put the garden waste directly into the bin. Do not put it in a plastic bag as this contaminates the recycling and we will not collect it.
We'll collect:
We will not collect your bin if it contains:
Email gardenwaste@dumgal.gov.uk if you need to change your address after you've signed up. We'll move your permit to the new address.
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