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Pay Council Tax

You can pay Council Tax by Direct Debit, online, by telephone, by bank transfer or standing order, at a post office or PayPoint, or by post.

To pay Council Tax, you must be registered for a Council Tax account. If you've recently moved to Dumfries and Galloway or changed address in the area you must tell us so we can set up or amend your Council Tax account:

You'll need your Council Tax account number. This is shown at the top of your bill. It starts with an 8 and is 10 digits long.

Pay by Direct Debit

If you pay by Direct Debit we can take your payments directly from your bank or building society account so you will not have to remember to pay.

Your Direct Debit will be set up for the current financial year, but if you apply in March it will be set up for the next financial year. We'll send you a new bill, including details of when your payments will be taken.

If you want to pay for an earlier financial year contact the Council Tax team.

You can pay every week or every 2 weeks. We'll take the payment from your bank on a Friday.

You can also pay every month. We'll take the payment on day 1, 8, 15 or 21 every month, whichever of these you prefer.

You can set up your Direct Debit payments:

Pay online

You can pay your Council Tax with a credit or debit card.

Pay by telephone

You can pay your Council Tax by telephone with credit or debit card:

  • 24 hour automated service: 01387 273 003
  • speak to someone, Monday to Friday, 9am to 5pm: 030 33 33 3005

Pay by bank transfer

You can set up a standing order, telephone banking, online banking or go into your bank branch, to pay by bank transfer from your bank using our account details: 

  • account number: 15084819
  • sort code: 83-18-06 (Royal Bank of Scotland)
  • payable to: Dumfries and Galloway Council 
  • reference: your 10-digit Council Tax account number and postcode, without any spaces, for example 8901234567DG71AA

Pay in person

You can pay your Council Tax in person at a post office or a PayPoint. You'll need your barcoded bill or payment card. Contact us if you would like a payment card.

Pay by post

If you want to pay by cheque:

  • write your 10-digit Council Tax account number on the back of the cheque
  • make the cheque payable to Dumfries and Galloway Council
  • post it to Enabling and Customer Services, Income Team, PO Box 9089, Dumfries DG1 9EB

Get help to pay your bill

If you're having difficulty paying your Council Tax you should contact us as soon as possible so we can help you. Options to consider include applying for a discount, changing your payment plan, or getting financial advice. 

What happens if you do not pay your bill

We want to avoid taking any action to recover your Council Tax payments. It's always best to contact us as soon as you know there's a problem with your payment.

If you do not contact us, we will not know you are having problems paying, so we will not be able to help you. Instead we may have to take action to recover the Council Tax you owe us.