Order a replacement non-recyclable waste bin
You can:
- get a replacement for a missing or damaged bin
- change the size of your bin
- change a bin for a sack
- change a sack for a bin
Order a replacement bin or sack
Standard bins
Most houses should have a grey, black or green non-recyclable waste bin, holding 240 litres. If you have a standard size bin you can swap it for a smaller 140 litre bin. If you want a small bin we'll change your recycling bins to the same size.
Small bins
If you have a small bin, you can swap it for a larger 240 litre bin. If you want a large bin we'll change your recycling bins to the same size.
Communal bins
If you have nowhere to store bins or if you live in a flat, you might have larger communal, shared bins.
Contact the waste collections team to find out if you can get a communal bin:
- email DomesticWaste@dumgal.gov.uk
- call 030 33 33 3000
Sacks
If you do not have a bin or a communal bin, we give you a year's supply of sacks for non-recyclable waste. This gives you 2 sacks per week. If you use more than this you may not have enough to last the year. You will not be able to get more until the next April.
We write to you every April and let you know:
- the colour of the new sacks
- how many rolls you'll get for the year
- where to collect sacks
- when to collect sacks
- when to stop using last year's colour sacks
- when to start using this year's colour sacks
If you have recently moved and do not have your letter, email DomesticWaste@dumgal.gov.uk with your name, address and postcode.
Vermin sacks
If you have an issue with vermin (like seagulls and foxes) opening your sacks, we can provide reusable vermin-proof sacks to put your non-recyclable waste sacks inside. To request these, email DomesticWaste@dumgal.gov.uk with your name, address and postcode.