Some of these cookies are essential to make this website work for you. Others show us how the website is used and can help us improve it.

Find out how we use cookies and manage your settings

About this website

Our accessibility statement, our statement of disproportionate burden, our cookies policy.

Cookies

Cookies are small files saved on your phone, tablet or computer when you visit most websites.

We use cookies to store information about how you use this website, such as the pages you visit.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

We use 2 types of cookie. You can choose which cookies you're happy for us to use.

Your consent applies to www.dumfriesandgalloway.gov.uk.

Strictly necessary cookies

These cookies do things like remember your progress through a form (for example a licence application).

They always need to be on.

Strictly necessary (6)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
CFID dumgal.gov.uk Used to keep a session with the website Session HTTP
CFTOKEN dumgal.gov.uk Used to keep a session with the website Session HTTP
gi_consent-saved dumgal.gov.uk Used to remember your consent preferences 3 months HTTP

JSESSIONID
 		 eeaccess.dumgal.gov.uk Used to keep a session with the planning part of the website Session HTTP

JSESSIONID
 		 Capita payment facility Used to keep a session with Capita payment application Session HTTP

VISITOR_INFO1_LI
 		 YouTube Persistent cookie set by YouTube - if viewing an embedded video on our web site. 6 months HTTP

 

Analytics cookies

Cookies that measure website use

We use Google Analytics to measure how you use the website so we can improve it based on user needs. We do not allow Google to use or share the data about how you use this site.

Google Analytics sets cookies that store anonymised information about:

  • how you got to the site
  • the pages you visit on dumgal.gov.uk and other digital services, and how long you spend on each page
  • what you click on while you're visiting the site

For more information on Google Analytics cookies, go to Google Analytics.

Google Analytics (3)

Google's cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_ga dumgal.gov.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website 2 years HTTP
_gid dumgal.gov.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website 1 day HTTP
_gat dumgal.gov.uk Used by Google Analytics to throttle request rate 1 minute HTTP

Hotjar

We use Hotjar to understand how you use our website so we can improve it. Hotjar stores information about:

  • whether you have participated in a Hotjar survey
  • the way in which you interact with a page
  • what you click on while you are visiting the site

Hotjar sets the following cookies:

Relating to the user
Name Data storage type Description
_hjSessionUser_{site_id} Cookie
  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • JSON data type.
_hjid Cookie
  • This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to _hjSessionUser_{site_id}.
  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • UUID data type.
_hjFirstSeen Cookie
  • Identifies a new user's first session.
  • Used by Recording filters to identify new user sessions.
  • 30 minutes duration, extended on user activity.
  • Boolean true/false data type.
_hjHasCachedUserAttributes Cookie
  • Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.
  • Session duration.
  • Boolean true/false data type.
_hjUserAttributesHash Cookie
  • Enables us to know when any User Attribute has changed and needs to be updated.
  • 2 minutes duration, extended every 30 seconds.
  • Content hash data type.
_hjUserAttributes Local storage item
  • Stores User Attributes sent through the Hotjar Identify API.
  • No explicit expiration.
  • Base64 encoded JSON data type.
hjViewportId Session storage item
  • Stores user viewport details such as size and dimensions.
  • Session duration.
  • UUID data type.
hjActiveViewportIds Local storage item
  • Stores user active viewports IDs.
  • Stores an expirationTimestamp that is used to validate active viewports on script initialization.
  • JSON data type.
Relating to the user
Name Data storage type Description
_hjSessionUser_{site_id} Cookie
  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • JSON data type.
_hjid Cookie
  • This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to _hjSessionUser_{site_id}.
  • Set when a user first lands on a page.
  • Persists the Hotjar User ID which is unique to that site.
  • Ensures data from subsequent visits to the same site are attributed to the same user ID.
  • 365 days duration.
  • UUID data type.
_hjFirstSeen Cookie
  • Identifies a new user's first session.
  • Used by Recording filters to identify new user sessions.
  • 30 minutes duration, extended on user activity.
  • Boolean true/false data type.
_hjHasCachedUserAttributes Cookie
  • Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not.
  • Session duration.
  • Boolean true/false data type.
_hjUserAttributesHash Cookie
  • Enables us to know when any User Attribute has changed and needs to be updated.
  • 2 minutes duration, extended every 30 seconds.
  • Content hash data type.
_hjUserAttributes Local storage item
  • Stores User Attributes sent through the Hotjar Identify API.
  • No explicit expiration.
  • Base64 encoded JSON data type.
hjViewportId Session storage item
  • Stores user viewport details such as size and dimensions.
  • Session duration.
  • UUID data type.
hjActiveViewportIds Local storage item
  • Stores user active viewports IDs.
  • Stores an expirationTimestamp that is used to validate active viewports on script initialization.
  • JSON data type.
Relating to Recordings
Name Data storage type Description
_hjRecordingEnabled Session storage item
  • Set when a Recording starts.
  • Read when the Recording module is initialized to see if the user is already in a recording in a particular session.
  • Session duration.
  • Boolean true/false data type.
_hjRecordingLastActivity Session storage item
  • Updated when a user recording starts and when data is sent to the server (the user performs an action that Hotjar records).
  • Session duration.
  • Numerical value (timestamp) data type.
Relating to Feedback and Survey tools
Name Data storage type Description
_hjClosedSurveyInvites Cookie
  • Set when a user interacts with a Link Survey invitation modal.
  • Ensures the same invite does not reappear if it has already been shown.
  • 365 days duration.
  • List of Survey IDs, URL encoded.
_hjDonePolls Cookie
  • Set when a user completes an on-site Survey.
  • Ensures the same Survey does not reappear if it has already been filled in.
  • 365 days duration.
  • List of Survey IDs, URL encoded.
_hjMinimizedPolls Cookie
  • Set when a user minimizes an on-site Survey.
  • Ensures that the Survey stays minimized when the user navigates through your site.
  • 365 days duration.
  • List of Survey IDs, URL encoded.
_hjShownFeedbackMessage Cookie
  • Set when a user minimizes or completes a Feedback widget.
  • Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show.
  • One day duration.
  • Boolean true/false data type.