Festive opening times and service changes
Check opening times and arrangements for our services over the Christmas and New Year period.
Find out what discounts, reductions and exemptions you may be able to claim to reduce your Council Tax bill for an occupied property.
Your Council Tax could be reduced if someone you normally live with is in detention or prison. There is no discount for prisoners on remand.
People who are in prison can be ignored when we're calculating Council Tax bills. The following discounts are available if anyone you normally live with is in prison or detention:
Download a prisoner discount application form (DOCX, 48KB)
You can also call 030 33 33 3005 to apply.
It can take up to 6 weeks to process an application, as long as you've given us all the information we need. Your account will be updated as soon as a decision is made.
Find out what you can do if you do not qualify.