Festive opening times and service changes
Check opening times and arrangements for our services over the Christmas and New Year period.
Find out what discounts, reductions or exemptions you may be able to get to reduce your Council Tax bill for an unoccupied property or purpose-built holiday home.
Your Council Tax could be reduced, or you may be exempt from paying, if your property is unoccupied for a short time or for a specific reason and your only or main residence is somewhere else.
Properties which are empty for over a year might have to pay double the normal Council Tax rate for the property.
100% discount can only be awarded to properties that meet the criteria of the relevant category. Some discounts are time-limited by law and and any successful award can be reviewed at any time.
To show you qualify, we'll ask you for:
Download an unoccupied property exemption application form (DOCX, 63KB)
You can also call 030 33 33 3005 to apply.
It normally takes about 2 weeks to process an application, as long as you've given us all the information we need. Your account will be updated as soon as a decision is made.
If you do not qualify, we'll tell you why. You can ask for a review if you do not agree with our decision. We'll send you a letter which explains how to appeal. We usually assess appeals within 5 working days.