Prepare for emergencies

An emergency can happen at any time without notice and it might be some time before help arrives.

Business emergencies

An unexpected disruption or crisis can affect your business. Businesses are far more likely to survive a disaster if they have planned for it.

Potential risks can include

  • floods, storms and high winds
  • fire
  • loss of premises
  • loss of telecommunications
  • loss of power
  • disruption to fuel supplies
  • loss of, or reduction in staff

Possible effects from a disaster can include:

  • failure of business
  • loss of income
  • damage to reputation
  • loss of customers
  • legal or regulatory penalties
  • loss of trained employees

Plan for continuity

It is important to have a business continuity plan that puts contingency systems in place so that work can continue in the event of an emergency.

A business continuity plan should:

  • identify the essential requirements to keeping your business running
  • set out what to do during a crisis with clear roles and responsibilities
  • list the actions that allow key activities to continue in difficult circumstances

Your business continuity checklist might include:

  • make a list of important telephone numbers (customers, clients, suppliers, employees)
  • store your vital computer information on back up disks or servers away from your premises
  • have an asset register
  • make sure you and your staff know the location of stopcocks, valves and any electrical mains switch
  • consider alternative arrangements to continue operations, including locations, suppliers and equipment
  • have an emergency pack that includes a plan of the site, spare keys and contact details
  • store your emergency pack in a safe place that is known by your key personnel

Business emergency resilience group 10-minute plan

The business emergency resilience group 10-minute plan is designed to help small to medium-sized businesses prepare for, respond to and recover from emergencies, such as flooding, cyber crime and civil unrest.

Take 10 minutes to help prepare your business